Shinsei Bank SUCKS

Anyone tried to accept transfers from other people to their Shinsei accounts?

Sometimes it works.. sometimes it doesn't.

Call them up.. check which details should be used (names confuse them no end.. katakana or romaji.. and those f* up foreigner names.. so baffling..)
so they say to use ONLY full sized katakana.. only that will work...

so we do that..
no.. that fails...
so we call them AGAIN and they say katakana OR romaji will work..
so we try that...
no..

Fools in their offices.. no idea.. hopeless.

600 hundred security questions/codes/automated security systems make the whole thing even more of a waste of time and farcical..

Give them a BIG miss.